Jennifer was very good cleaning my teeth and had a very gentle touch that was effective and at the same time gentle to my gums. Follow up visit on July 26 was equally satisfying. This was the first time in many years that I felt good after leaving the dentist’s office. I also appreciated Lauren’s follow up call the next day to ask if I was doing well after installation of my crown. Thank you for humoring what I now realize was a misplaced request to use less of the injection drug to numb my jaw. Whatever you used worked and then dissipated substantially quicker than whatever was used 20 years ago (when I last had work performed on my teeth). Since my first dental experience (at about age 10), through the many hours of repairs I endured as a teenager and young adult, I never felt good leaving the dentist’s office, except to simply be out of that damn chair. Dentist visits were punitive experiences to be endured as a consequence of adolescent escapades that resulted in injuries or for less than adequate oral hygiene. Your staff made me feel like I was more than just a dental patient. On a higher level, they were not just friendly, they behaved as if we were friends. And Dr. Val herself made a lasting good impression when she stood up to get a better view and to improve her working position so as to presumably to do a better job on my teeth. In the preceding 50 years of male dentists, not one ever let his backside leave his little wheeled stool to do a better job. Please accept my thanks, not only for your professionalism and good work, but for your kindness and friendliness extended to me during my visits.